Need help ? Ask Us Now!Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We provide shipping and delivery services on all our sales and rentals. Although delivery to certain areas may incur delivery charges, a lot of delivery zones have free delivery or the delivery price is included in the pricing. There might be a $50 charge on weekend service or rush processing (within 24 hours). Please verify any delivery charges by calling us at 1-866-956-2025.
- Privacy & Security
- Your privacy and security hold the utmost importance in our daily operations. It is our policy that your personal information will not be sold or traded with third party entities for marketing purposes. Your payment information like Credit card information, will never be given out to third parties. Some of your basic information may be shared with our partner locations in order to fulfil your orders.
- Returns & Replacements
- Due to the nature of the medical/ healthcare industry and hygiene concerns we will not be able to process returns and refunds. However, if the product is defective and is still under warranty when the claim is made, we will try our fullest to work with the manufacturer and provide you with a replacement. Manufacturer's defects are almost always covered under original warranties. All sales are final and there will be no refunds. If, In the rare occasion, there is an exception made (solely at the discretion of VMS) and a return is accepted, there will be a 20% restocking fee accessed on the return.
- Ordering
- You are welcome to place orders online at www.volusiamedicalsupply.com or by calling us at 1-866-956-2025. If there is an error in the order that is placed please call us immediately so we can correct the order before it is shipped. Once the order is shipped, you may be responsible for any shipping/delivery charges plus any processing for changing the order.
- Payment, Pricing & Promotions
- We accept Visa, Mastercard, American Express, and Discover as forms of payment online. In addition to these, in the retail locations we accept debit, check and cash as forms of payment. Debit, checks and cash are not available as forms of payment online. Pricing and promotions are created and terminated solely at the discretion of VMS. They might differ online from what is available in stores. Some promotions and pricing are available online only. They might not be applicable when placing an order on the phone or in the store location.
- Viewing Orders
- You will have to log in to your account at www.volusiamedicalsupply.com to view your account and order details. You will have to register at the website, at which point the account is automatically created for you.
- Updating Account Information
- Log in to your account at www.volusiamedicalsupply.com and click on account to modify your account information.
My Cart
You have no items in your shopping cart.
LIVECHAT
Need help ? Ask Us Now!
We are sorry we have no operator online. Call 1-866-956-2025
Compare Products
You have no items to compare.
VMS Blog
Community Poll
LIVECHAT
Need help ? Ask Us Now!
We are sorry we have no operator online. Call 1-866-956-2025
